If you are not satisfied with the decision made on your application, you should apply to your provider for a review of that decision. The time limit for applying for a review of a decision is 28 days from the day on which you first received notice of the decision, or such longer period as your provider allows.
If you are still not satisfied with the reconsidered decision, you can apply to the Administrative Appeals Tribunal (AAT) for a review. Information about the contact details for the AAT, application procedures and application fees can be found at the AAT website
.