Electronic payments
Mail or in person
Overseas payments
Yes. You can make a voluntary repayment to the Tax Office at any time and for any amount. Making a voluntary repayment reduces your debt immediately. However, a compulsory repayment will still be raised if you have an accumulated HELP debt and your repayment income is above the minimum repayment threshold. Voluntary repayments are in addition to compulsory repayments. Voluntary repayments are not refundable.
There are several ways you can make your repayment:
Electronic payments:
When making electronic payments by BPAY® or direct credit, check with your financial institution for processing deadlines to ensure your payments reach the Tax Office on or before the due date. Payments made out of hours, on a weekend or public holiday, will not reach the Tax Office until the next working day. If you require a receipt you should make your payment through BPAY® or in person at any Australia Post outlet.
- BPAY – BPAY® allows clients to transfer funds from their cheque or savings account using their financial institution’s phone or internet banking service. When making a voluntary repayment by BPAY®, please quote the Tax Office’s biller code (75556) and use your HELP electronic funds transfer (EFT) code as the customer reference number. Your EFT code is printed on the top right of your information statement, just below your tax file number. ® Registered to BPAY Pty Ltd ABN 69 079 137 518
- Direct credit – You can electronically transfer funds from your cheque or savings account using online banking facilities. To make a payment, you will need the following information:
|
Bank: |
Reserve Bank of Australia |
|
BSB No: |
093 003 |
|
Account no: |
316 385 |
|
Account name: |
ATO direct credit account |
You must record your EFT code in the Reference or Description field. This will ensure that your payment is correctly recorded on your HELP account. Do not include spaces or alpha characters when entering the EFT code. Your EFT code is printed on the top right of your information statement, just below your tax file number.
If you cannot find your EFT code, phone 1300 650 225 between 8.00am and 6.00pm (EST), Monday to Friday.
Mail or in person:
- Mail payments - You can mail a cheque or money order to the address printed on the payment slip forwarded by the Tax Office. If a payment slip is not available, supply the following details in a letter or note – name, address, phone number and tax file number. Forward this information and your payment to the appropriate address as shown below. It is important that you include your tax file number and mention that you wish to make a voluntary repayment to reduce your HELP debt.
Do not write your tax file number on any cheques.
If you live in Western Australia, South Australia, the Northern Territory, Tasmania or Victoria, send your payment to:
Australian Taxation Office
Locked Bag 1936
ALBURY NSW 1936
If you live in New South Wales, the Australian Capital Territory, or Queensland send your payment to:
Australian Taxation Office
Locked Bag 1793
PENRITH NSW 1793
Pins, staples, paper clips or adhesive tape should not be used. Do not send cash through the mail. Cheques and money orders should be for amounts in Australian dollars and payable to the ‘Deputy Commissioner of Taxation’. They should be crossed ‘Not Negotiable’ and must not be post dated.
- In person at Australia Post – If you have pre-printed payment slips with a barcode, you can pay in person at any Australia Post outlet. See Payment slips below to order a booklet of payment slips. Photocopies of payment slips are not accepted.
Payments can be made by cash, cheque or EFTPOS. Australia Post applies a $3,000 cash limit (maximum) to cash and EFTPOS payments. EFTPOS is available at most outlets. Payments can be made only using your savings or cheque accounts. The amount of the payment is also limited to the daily cash withdrawal amount permitted by your financial institution. Cheques should be for amounts in Australian dollars and payable to the ‘Deputy Commissioner of Taxation’. They should be crossed ‘Not Negotiable’ and must not be post-dated.
Overseas payments:
If you are overseas, you have three options for making voluntary repayments: BPAY®, Direct credit through SWIFT or by mail.
For BPAY® and mailing options, the procedures are as outlined above.
Direct credit through SWIFT
Payments can be made through SWIFT, an international messaging system used to exchange information between banks and send payment instructions.
To make a payment you will need the Tax Office’s bank details, listed below:
|
Bank: |
Reserve Bank of Australia
65 Martin Place
SYDNEY NSW 2000
Australia |
|
Bank Identifier: |
RSBKAU2S |
|
BSB No: |
093 003 |
|
Account no: |
316 385 |
|
Account name: |
ATO direct credit account |
To ensure your payment is correctly recorded, you must include the EFT code in Field 70 (normally entitled ‘Details of Payment’). Do not include spaces or alpha characters in Field 70.
Your EFT code is printed immediately above the barcode on your payment slip. The payment must be sent in Australian dollars. Bank handling and exchange fees are normally automatically deducted from the exchanged value of the payment at both the foreign bank and its companion bank in Australia, before being forwarded to the Tax Office. You should make allowance for these fees when arranging your payment.
You can request a receipt by emailing payment@ato.gov.au or phoning 1800 815 886. You will need to provide your date of payment, amount and EFT code reference.
For more information, call the Tax Office on 1800 815 886 (between 8.00am and 6.00pm (EST), Monday to Friday).
If you require confirmation of your payment, call the Tax Office on 1300 650 225 and ask for the balance of your account. For written confirmation, you should ask for a statement of your account.
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