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Changing your personal details


Your personal details need to be kept up to date so you can be sent the correct notices.

Contact your provider if your personal details have changed.




Need more Help? Contacts, Grievances and useful links


Your higher education provider

Your higher education provider can provide you with information on how to change your personal details.

The Tax Office will need to know your contact details.

See also: Tax Office You are now leaving Going to Uni

Telephone the Higher Education Loan Accounts (HELA) Unit at the tax office for specific queries on your HELP account: Phone icon 1300 650 225

Written correspondence (except for voluntary repayments), should be sent to:

Australian Tax Office
PO Box 9888
Chermside QLD 4032

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Changing your personal details
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